Implement Retargeting Ads

Retargeting ads, also known as remarketing ads, are a powerful way to reach potential customers who have already shown interest in your brand. By targeting users who have previously visited your site or viewed specific products, retargeting helps remind them of what they were interested in and encourages them to complete their purchase. This strategy is particularly effective for reducing cart abandonment, increasing conversions, and keeping your brand top of mind for users who may not have converted on their initial visit.


In today’s competitive digital marketing landscape, consumers are often distracted by multiple offers, services, and products online. Retargeting ads allow businesses to regain the attention of users who left without converting, thus providing an essential second chance to nurture and convert prospects. These ads can be highly targeted, ensuring that users see content that is relevant to their previous interactions, creating a personalised and engaging experience.


Why Businesses Should Use Retargeting Ads

Retargeting ads are essential for businesses looking to maximise the effectiveness of their digital marketing campaigns. Research shows that only about 2% of web traffic converts on the first visit. Retargeting allows you to bring back those users who showed intent but didn’t take action, giving you another opportunity to drive conversions. This approach is especially effective for e-commerce brands, where cart abandonment rates can be as high as 70%. Retargeting ads remind users of their abandoned carts, offering a gentle nudge to complete the purchase.

Beyond e-commerce, retargeting can be used to re-engage users who may have browsed your service offerings or interacted with specific content on your site. Whether it’s a product, service, or content offer, retargeting keeps your brand top-of-mind for potential customers, increasing the likelihood of future engagement and conversion. Businesses can also use retargeting for lead generation campaigns, where users may need multiple touchpoints before they are ready to take action.


Types of Retargeting Ads

There are several types of retargeting ads that businesses can implement, each serving different purposes:

  • Site Retargeting: This is the most common form of retargeting, where ads are served to users who have previously visited your website. These ads are shown across platforms like Google Display Network, Facebook, or third-party sites that the user visits after leaving your website.
  • Search Retargeting: Ads are displayed to users who have searched for relevant keywords but may not have visited your website. This type of retargeting can be particularly effective in PPC campaigns.
  • Email Retargeting: For businesses with an email list, retargeting can be used to display ads to users who have opened but not engaged with emails. You can create custom audiences based on email engagement.
  • Dynamic Retargeting: These ads are highly personalised, showing users the exact products they viewed on your website. Dynamic retargeting is particularly effective in e-commerce, as it automatically generates ads based on the items users showed interest in.
  • Video Retargeting: Retargeting can also be applied to video ads. For example, on platforms like YouTube, you can retarget users who have watched your videos or interacted with your video content.

The Benefits of Retargeting Ads

Retargeting ads offer numerous benefits for businesses across various industries. Here are some of the key advantages:

  • Increased Conversion Rates: Retargeting allows you to re-engage users who already showed interest, leading to higher conversion rates compared to first-time visitors. Studies show that retargeted visitors are 70% more likely to complete a purchase than new visitors.
  • Improved ROI: Since retargeting focuses on users who have already interacted with your brand, it’s a cost-effective way to improve your return on ad spend (ROAS). These users are already familiar with your brand, meaning they require less nurturing than cold prospects.
  • Better Brand Recall: Retargeting ads ensure your brand stays visible to users, reminding them of their previous interactions and encouraging them to return. This is particularly important in highly competitive industries where users may consider multiple options before making a decision.
  • Customised Messaging: You can tailor retargeting ads based on the specific actions users took on your site, such as viewing a product, abandoning a cart, or downloading a resource. This personalised approach can significantly enhance user experience and increase the likelihood of conversion.
  • Reduced Cart Abandonment: For e-commerce businesses, retargeting ads can help recover lost sales by reminding users of the products they left behind in their carts. You can further incentivise these users by offering discounts or free shipping in the retargeting ad.

Practical Guidance for Implementing Retargeting Ads

To effectively implement retargeting ads, follow these steps:

  1. Install a Retargeting Pixel: To track visitors on your website, you’ll need to install a retargeting pixel. Meta (formerly Facebook) offers a Facebook Pixel, and Google Ads provides a similar feature with their Google Ads Remarketing Tag. These tools allow you to create audiences based on users who visit your site or specific pages.
  2. Segment Your Audience: Segment your retargeting audience based on their behaviour. For example, create separate campaigns for users who viewed specific product pages, those who added items to their cart but didn’t check out, and users who visited your blog or other content pages. This segmentation ensures you can serve relevant ads tailored to each user group’s needs.
  3. Create Customised Ads: Tailor your retargeting ads to the specific actions users took. For instance, show users a carousel of products they viewed, or offer a discount to those who abandoned their shopping cart. This creates a more personalised experience and increases the likelihood of conversion.
  4. Set Frequency Caps: To avoid overwhelming or annoying users, implement frequency capping, which limits how often your retargeting ads are shown to the same person. This helps prevent ad fatigue while keeping your message in front of users at an optimal frequency.
  5. Use Dynamic Retargeting: Dynamic retargeting allows you to automatically show users the exact products they viewed on your website, making the ads more personalised and relevant. This strategy is particularly effective for e-commerce businesses.
  6. Track Performance: Continuously monitor your retargeting campaigns using analytics tools provided by Meta and Google Ads. By tracking metrics such as click-through rates (CTR), conversions, and cost-per-acquisition (CPA), you can identify areas for improvement and optimise your ads over time.

For a more detailed guide, Google provides an official Google Ads Retargeting Guide that walks you through setting up and optimising retargeting campaigns.


Case Study: Allbirds’ Retargeting Success

Sustainable footwear brand Allbirds used retargeting ads to reach users who visited their website but didn’t make a purchase. By showcasing the exact products users viewed, combined with timely ads, Allbirds saw a significant boost in conversions and lower cart abandonment rates. This case highlights how personalised retargeting ads can be an effective tool for re-engaging potential customers and driving repeat purchases.


How Retargeting Ads Complement Other Strategies

Retargeting ads work well in tandem with other digital strategies. For instance, retargeting can be paired with custom audiences in Meta Ads to create a highly targeted approach. Additionally, it’s a great complement to strategies like lookalike audiences, where you can reach new customers who share similar characteristics with your retargeting audience.


Get in Touch

If you’re ready to implement retargeting ads or want help optimising your existing campaigns, get in touch using the form below for a free strategy call. Our team of digital marketing experts can help you maximise your retargeting efforts and improve your conversion rates.


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